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Custom Made…Made Easy

In today's larger and more diverse workplace landscape, one-size-fits-all employee wellbeing solutions are becoming increasingly obsolete.

As organisations embrace digital platforms to support their employees' wellbeing, the ability to customise these solutions has emerged as a crucial factor in their success.

What Does Customisation Look Like?

At Synergy Health, we pride ourselves on delivering unmatched levels of customisation.

Examples of this include:

  • Brand Integration: To celebrate the essence of an organisation's brand, its colour scheme and imagery can be integrated throughout the platform. After all, it’s our client’s brand that is the hero…not ours!

  • Needs Analysis: The integration of customised questions into the Wellbeing Scorecard allows an organisation to identify specific needs (and progress made over time) in areas that are most relevant to them. This may include questions relating to safety, culture, job satisfaction, engagement and / or the integration of specific health monitoring metrics.  

  • Wellbeing Initiatives: A customised calendar of initiatives can be designed and implemented to meet the specific and unique wellbeing, safety and engagement needs and strategic plans of an organisation. The greater the relevance employees, the better the outcomes that can be achieved.

  • Team-Based Challenges: To address a specific need within an organisation, a customised team-based challenge can be developed. This could include an initiative that meets a wellbeing, safety or engagement need within an organisation, or a team-based challenge that meets its broader strategic requirements. As a result, the program can achieve a greater return on investment. Examples we’ve delivered include the creation of a team-based challenge that:

    • Educated Foodstuffs employees on their supply chain
    • Helped IAG educate their staff on how to avoid fraud
    • Helped ASB encourage sustainability across their organisation

  • Regional and Role Adaptation: Customised content and initiatives can be delivered to employees based on their location, job role or any other variable chosen by the organisation. This means specific and varying needs across an organisation can be met.

Each of these areas has the ability to evolve to meet the ongoing and changing needs organisations have over time.


The Impact on Employee Engagement

Customisation directly influences platform adoption, long-term engagement and the outcomes that can be achieved:

  1. Higher Participation Rates: When employees feel the platform speaks to them and their needs, they're more likely to engage regularly.
  2. Better Outcomes: Targeted interventions that address the broader outcomes desired by an organisation leads to more meaningful results.


Custom Made…Made Easy.

Traditionally enhanced customisation has meant significant time and resource commitments for an organisation. At Synergy Health, we have made the process of customisation streamlined by delivering a strong consultative approach combined with leading edge technology.

We call it ‘maximising your return on involvement’.


Conclusion

As we continue to understand the diverse needs of our workforce, the importance of customisation will only grow.

In the evolving landscape of workplace wellbeing, customisation isn't just a nice-to-have feature—it's essential for success for any larger or more complex organisations.

The most successful platforms are those that can adapt and evolve alongside organisations, creating meaningful, unique experiences for unique organisations and its people.

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